monster loans privacy policy
Monster Loans collects your personal information, including:
Data received from applications, surveys, online registrations or other forms
Transactions as they pertain to us, our affiliates or others
Credit history, scores, and other info from consumer reporting agencies
Employment history, loan balances, property insurance coverage, etc.
Information about your creditworthiness, credit history and other facts we obtain from consumer reporting agencies or from providers of marketing and demographic information
Security and confidentiality
Information security is of utmost importance. Because of this, we only allow authorized personnel to access your information, as pertains to their specific job responsibilities. Our state-of-the-art technology allows us to safeguard your private information and limit disclosure.
There are times when information may be shared to provide you with additional offers of products and services that may be of benefit to you. As allowed by law, we may share information with:
Monster loan affiliates and third parties
As a result of The Fair Credit Reporting Act you have the opportunity to limit the sharing of “non- experience information” with Monster Loans’ affiliates. This includes information that may or may not be used for the purpose of establishing your eligibility for consumer credit, insurance or deposit accounts, and is not related solely to your transactions or other experiences with us, including information:
From your applications, such as your income or marital status
From a credit report, such as your credit history
From sources used to verify representations made by you, such as your open lines of credit or employment history
From sources used to verify representations made by you, such as your open lines of credit or employment history
We may also share the customer information we collect with:
Affiliate companies providing financial and other services, such as mortgage lenders, insurance agencies, home security companies, lawn care and pest control companies and residential homebuilders.
To opt out of our list, you may contact us toll-free at 866-440-7413.
Non-affiliated companies we work with may be provided your information in connection with the servicing of your account or to provide product or service notifications offered by us or financial institutions.
As permitted by law, we may disclose some or all of the information that we collect. For example, we may share personal information:
With law enforcement officials and regulatory authorities
For protection against fraud
To report activity to credit bureaus
To respond to a subpoena
To service your account
Note: We may disclose some or all of the information that we collect with non-affiliated companies or other organizations, including:
Financial service providers, such as mortgage bankers, securities broker-dealers and insurance agents
Non-financial companies, such as retailers, direct marketers, membership clubs and publishers
Other companies and organizations, such as non-profit organizations
You may opt out of some information-sharing by contacting us at 866-440-7413. Monster Loans is a company with integrity—we do not sell or rent customer information and our policies apply to current, former and potential customers.
Privacy policy revisions
Monster Loans reserves the right to make changes to our privacy policies now and in the future. We send email messages, newsletters and promotional marketing materials to current, past and future clients. If you wish to opt out of these correspondences, feel free to contact us at 866-440-7413. Please allow up to 10 days for processing of requests.
Do Not Call List
Should you wish to be removed from our telephone marketing list, please contact us at 866-440-7413. It may take up to 30 days for your name and number to removed from our list.
For questions or concerns regarding Monster Loans’ privacy policy you may contact us at:
Monster Loans
3 Whatney Drive, Suite 200
Irvine, CA 92618
Consumers wishing to file a complaint against a company or a residential mortgage loan originator should complete and send a complaint form to the Texas Department of Saving and Mortgage Lending, 2601 North Lamar, Suite 201, Austin, Texas 78705. Complaint forms and instructions may be obtained from the department’s website at WWW.SML.TEXAS.GOV. A toll-free consumer hotline is available at 1-877-276-5550.
The department maintains a recovery fund to make payments of certain actual out of pocket damages sustained by borrowers caused by acts of licensed residential mortgage loan originators. A written application for reimbursement from the recovery fund must be filed with and investigated by the Department prior to the payment of a claim. For more information about the recovery fund, please consult the department’s website at WWW.SML.TEXAS.GOV.